Frequently Asked Questions

General

Accelerex Network Limited was granted an Approval in Principle to roll out Agent Network management services in Nigeria by The Central Bank with the mission to deepen financial inclusion in Nigeria by providing innovative, simple and accessible financial service solutions to the underserved through a network of most efficient agents.
Visit this link localhost/anl/become-an-agent to signup.
Press Enter > Others > Status > Get Trans status > Input your pin, Press Enter > Input the Transaction Reference on POS, Press Enter. It will print and show you the actual status.
On your POS press ENTER, then ADMIN, input password (000000), then press LOGON, then TRANS LOGON, then USER-NO (01), then PASSWORD (0000). If it brings LOG ON SUCCESS, you have successfully done key exchange.
On your POS press ENTER, then ADMIN, input password 000000, then PRT PARA
Press enter , then ONLINE, OTHERS/ADMIN,STATUS,PUSH FAILED TRANS, PIN, ENTER.
  • Change of MCC/Account Number/MID
  • When Time and date is wrong on a terminal
  • Connect to Host Server (NIBSS)
  • Check for network
Prints details of all the transaction that has been done on the terminal
This is used to clear batch on the terminal. I.e. to wipe the memory completely.
Select reprint from the main menu by pressing 4 or 3. Input the password (000000 ) to reprint any of the following
  • REPRINT ANY: REPRINT LAST: This is used for printing the last transaction
  • PRINT EODs: Prints details of all the transaction that has been done on the terminal
  • DEL ALL TRANS
Common errors Reason Resolution
Wave Lost Network failure, inactive sim, fluctuation of network from telco Retry, do logon(key exchange), change sim
Linking Downtime from the Host, telco or wrong APN selection. Retry, change sim,
Create link time out Connectivity issue, downtime from the Host Retry, change sim,
SSL Connect Failed Telco or Sim is inactive or wrong IP input Retry, change sim,
Routing error TID has been disabled Contact ANL
Issuer Inoperative Bank network down Retry transaction